Human Resources: Employee Assistance Program

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Employee Assistance Program | Resources Located in the Bryan/College Station Area
Resources Off-CampusMonthly Employee Poster/Online SeminarAdditional Resources


Employee Assistance Programdown arrow
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New Employee Assistance Program offered through Deer Oaks EAP effective September 1, 2017

Texas A&M System Benefits Administration has entered into an agreement with Deer Oaks Employee Assistance Program (EAP) Services to extend services to all A&M System members effective September 1, 2017.

  • Deer Oaks EAP services are available at no cost to benefit-eligible faculty and staff employees as well as their dependents/household members.
  • Services cover five, confidential short-term mental health counseling visits per issue.
  • For information or a referral to a provider located nearest you, call the toll-free Helpline at 1-888-993-7650 (available 24 hours a day, 365 days a year).
  • Online tools are available at:
  • To log in on website, find user name/password by agency
    AGENCY NAME  User Name & Password
    AgriLife Extension Service  tamuaes
     AgriLife Research  tamuar
     Forest Service  tamuf
     TVMDL  tamuvmdl


Experienced clinicians at convenient locations

Deer Oaks uses a network of local mental health providers to deliver in-person or online assessment and counseling services. They have considerable expertise and clinical knowledge to identify problem areas and work toward resolutions. The EAP can assist with many different types of problems, including:

  • stress, depression and anxiety
  • workplace difficulties
  • marital problems, as well as family or parenting conflicts
  • illness and grief issues
  • substance abuse and unhealthy lifestyles

Tools and Referrals

In addition to traditional counseling services, Deer Oaks offers clients a wider scope of and referrals for:

  • Childcare and eldercare resources with referrals
  • Assistance with financial and legal issues
  • Interactive online simple wills
  • Identity monitoring and recovery
  • Retiree assistance
  • Organizational training, skills development, and online webinars
  • Reimbursed taxi ride, if you are incapacitated due to impairment by a substance or extreme emotional condition (reimbursement available once per year) call 1-888-993-7650
  • Work/Life Services such as pet sitters, event planners, home repair, tutoring and moving services



Resources Located in the Bryan/College Station Areadown arrow
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  • Narcotics Anonymous (NA) of Brazos Valley: 979-822-9094
  • Brazos Valley Council on Alcohol and Substance Abuse (BVCASA): 979-823-5300
  • Mental Health Mental Retardation Crisis Line: 979-361-9815
  • Scott & White Alcohol/Drug Treatment Program: 979-691-3338
  • Alcohol and Drug Education Programs, Department of Student Life: 979-845-0280



Resources Off-Campusdown arrow
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  • National Alcohol and Drug Abuse Help Line: 1-800-821-4357
  • Alcohol Abuse 24 Hour Hotline: 1-800-950-7226
  • For those employees located away from the Bryan/College Station area, the local mental health-mental retardation (MHMR) center can be contacted for information on the resources available in the community. Local hospitals should be contacted for emergency care. Many communities will have therapists, counselors, treatment centers, and support groups available.

Contact your supervisor for help in identifying an appropriate service.



Additional Resourcesdown arrow
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Health insurance coverage may be available for treatment of alcohol abuse and other illicit drug use problems. Employees should contact Texas A&M AgriLife Benefits Office at 979-845-2423 or an individual health plan representative for information about insurance coverage.*Hearing impaired individuals can access these resources by using TTY telephones to call Relay Texas at 1-800-735-2989 for these resources.



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